Requesting Reports

With this feature operators can request pre-defined historical reports or Card use reports that were created using the Custom Report menu. Operators can also email the report to one or multiple recipients.

Note: If your report contains automatic settings, these are ignored. You must indicate new settings.
  1. In the Report window, click the Report request button.
  2. In the Report request window, from one of the Report list display panes (Custom reports on top or Card Use reports on bottom), select the report that you want to execute.
  3. Select the Queue priority level. A report with a priority of 1 will be processed before a report with a priority of 99.
  4. You can define output parameters, including the database output type format (Sybase, CSV, PDF, Excel, RTF or Text), the target folder, the output file name, etc. For more information on how to select an output format, see Defining a Report Output Format.
    Note: From the Database output process list, you can select Email custom report if you want this report to be automatically sent to specified recipients. If you choose this option, the email page is launched. EntraPass enables you to protect the report by a password before emailing it.

    If a Card use report is selected, the “Date and time” section is disabled.

  5. Click Execute. A system message informs you that the report is being processed. The Report options window appears and is then minimized to the task bar.
    Figure 1. Historical request window
    "ReportOptions.png"
  6. Select the Preview button to define the report and filter options. This will increase the readability of the report by adding, for instance, alternating band colours, framing events, buttons in the reports, etc., or by sorting events in the report (by event ID number, alphabetical order or date and time).
  7. Enter the description in the Search description field. The report is updated in real-time when you enter a filter option.
  8. Use Preview to preview the report or the Properties button to view details about the report. When you click the Preview button, the system displays the result of the report. From that window, you can save the report in various formats or print the report.