Starting the Gateway Program

The gateway program may be installed on the same computer as the server or the EntraPass workstation application, but it is recommended to install it on a dedicated computer.

  1. Start the gateway (from Windows® Start menu or from the desktop). You do not need to enter a password or a user name. The EntraPass Corporate Edition main window appears.
  2. Start the gateway (from Windows® Start menu or from the desktop). You do not need to enter a password or a user name. The EntraPass Global Edition main window appears.
  3. You may right click anywhere in the Gateway window to display a submenu:
    • Minimize minimizes the Gateway window
    • Send to tray sends the window to the status (tray) bar
  4. Pay attention to the progress bars; they indicate:
    • Configuration data received from the server: this indicates configuration data such as card modifications are being sent to the gateway from the server.
    • Data requested by workstation: this is requested data such as a status request.
    • Messages sent to server: these messages originating from a controller are sent to the server.
      Note: The Gateway type field indicates the gateway that is running. It may be a Multi-site Gateway or a Global Gateway.
  5. You may select the System menu item to log in, to log out, or to perform a gateway reload.
  6. You may select the Gateway menu item if you want to choose a gateway. The number of gateways that are communicating with the server is displayed on status bar in the Gateway main window.
    Note: The status flags show the communication status. The first status flag indicates the status of the communication with the server. If red, this indicates that the server is not communicating with the Gateway. This can occur when the server is offline (you may then start the server). The system date and time, the number of gateways and the server IP address appear also on the status bar.

    The progress bars are not status bars. You do not need to wait until they fill up.