Acknowledging Alarms/Events

Usually, operators have to acknowledge receipt of an alarm condition (event—such as intrusion, input in alarm, etc.) by responding in ways such as clicking the acknowledgement button. In EntraPass, operators acknowledge alarm messages from an alarm warning box or from the Alarms desktop window.

Note: When an alarm message is acknowledged by an operator, the notification is acknowledged or removed at all workstations.

A sound can be added to alarm events. For more details about setting options for an alarm sound, see Multimedia Devices Configuration.

Acknowledgement options are setup in the EntraPass application definition (Devices > EntraPass application > Alarm tab, Acknowledgement parameters). Events that require operator acknowledgement are defined in theOptions > Event color and priority.

Note: If the component that is in alarm is assigned to a video view, the video view or video recording is automatically displayed when an alarm occurs.