Account status
Use the status function to view the status of the accounts in the hattrix environment.
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On the EntraPass workstation, click Accounts and click
Status.
- In the Status window, the Account, Gateway / Connection pane displays a list of all the accounts. Click the Tree view to view the associated gateways or sites.
- The gateways and sites have Status icons which
change color based on their status:
- Black: Dial-up not connected.
- Green: Dial-up or IP or Direct connected.
- Yellow: Connection in trouble, one or more controllers are offline.
- Red: All controllers from a connection
are offline. Note: A modem connection with a red dot is considered as normal.
- In the Account, Gateway / Connection pane, select an account, gateway or connection. The Controller pane displays a list of the controllers associated with the selected account, gateway or connection.
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From the Device list, select a device.
- For each different item that you select in the controller or in the device pane, an appropriate list of menu icons display at the top of the Status window.
- Use the menu icons to perform various actions on sites, controllers or components. To view a list of the statuses, in the Status window, click the Legend icon, or see the following figure.
