Using the SmartTap feature

Go Pass users connected to a hattrix system can use the SmartTap feature. The SmartTap feature uses a BLE scan to unlock the door for users with valid access.
Table 1. SmartTap software and firmware requirements
Component Version
ioSmart Gen 1 1.10.11 and later
ioSmart Gen 2 2.02.12 and later
go Pass application 2.23 and later
iOS 9 and later
Android 6 and later
The SmartTap feature is turned on by default and cannot be turned off. To configure and use the SmartTap feature with your mobile device, complete the following steps:
  1. Configure the SmartTap permissions in your mobile device:
    • For iOS devices, enable the following permissions:
      • Location
      • Notifications for SmartTap
      • Bluetooth access
      • Access to discover devices in the local network
    • For Android devices, enable the following permissions:
      • Location
      • Background location, only applicable for Android versions 10 and later
      • Bluetooth permission, only applicable for Android versions 12 and later
  2. To unlock the door, bring your mobile device within one foot of a reader.
  3. To adjust the BLE filter strength in the go Pass app, use one of the following options:
    • For iOS devices:
      1. In the Settings tab, triple-tap the Settings label.
      2. In the Scan filter options drop-down, select the RSSI and tap Set RSSI Value.
    • For Android devices:
      1. In the Settings tab, long-press the Settings label.
      2. In the Scan filter options drop-down, select the RSSI and tap Set RSSI Value.