System installation

  1. Before you begin the installation, close all EntraPass applications.
  2. Insert the software USB flash drive into a USB port, or the CD-ROM into the CD-ROM drive. If your computer is configured to autorun, the installation program starts automatically. If the installation program does not start automatically, click Start, click Run, and, in the field, enter D:\Setup.exe (D: is the CD-ROM drive).
  3. From the Choose setup language list, select a language. English is selected by default.
    Note: You cannot change the setup (InstallShield) language if you need to perform an EntraPass update or install system components with a different language. To change the setup language, you must remove and re-install the software.

    The system and database language depends on the language you select when installing the software. For example, if you select English, it is the system default language at start up. You can change the system and database language in the EntraPass Server and EntraPass Workstation.

  4. Click OK. The Welcome window displays.
    • See the software version you are about to install in the upper left of the window.
    • To verify or modify parameters you have set up, navigate between the installation windows by clicking Back or Next.
    • You can cancel the installation at any time.
  5. Click Next to continue the installation.
  6. In the Setup Start window, select the operations you want to perform. The first set of options are for new installs and the last option is for updates. During the first installation, you can select only one of the install options. We suggest that you select the first install option on the list.
    • Install Server, Database and Workstation : Select this option to install the EntraPass Global Edition system. It is greyed out if the application is already installed on the machine.
    • Install Additional Workstation: Select this option to install an additional workstation. It is greyed out if a server or a workstation is already installed on the machine.
    • Install EntraPass System Components: Select this option to install optional or additional EntraPass system components such as Gateways, WebStations, SmartLink, Video Vault, Oracle/MS-SQL Interface and Mirror Database and Redundant Server. The option is greyed out if the component is already installed on the computer.
      Note: Install the redundant gateway using the Gateway option. The serial used for registration distinguishes it as a redundant gateway.
    • Install EntraPass System Tools : Select this option to install EntraPass System utilities such as vocabulary editor, report viewer, and video viewer. The option is greyed out if the utility is already installed on the machine.
    • Update Installed Applications: This option is greyed out if the system has not been installed previously. To update your EntraPass system, see Updating EntraPass.
  7. Click Next.
  8. In the Serial Number window, enter the serial number for the EntraPass Global Server or Software. The information is located in the CD-ROM pocket. Make sure to enter the correct digits. The Next button activates only if the serial number is valid.
  9. Click Next.
  10. Review the End-User License Agreement (EULA). If you understand and agree with the conditions that are described in the EULA, click I accept, or, to cancel the installation, click I do not accept.
    Note: You cannot complete the installation if you do not accept the EULA.
  11. Click Next.
  12. In the Customer Information window, enter the user name and the company name.
  13. From the User Type list, select one of the following options:
    • Anyone who will use this computer
    • Only the person currently logged in and registered in the system
  14. Click Next.
  15. In the Choose Destination Location window, you can keep the selected directory and click Next, or select another directory.
    • To change the directory, click Change. In the Choose Folder window, select the new installation directory.
    • Type the destination directory or double-click the directory structure to find the destination directory, and click OK. In the Choose Destination Location window, the path to the directory updates.
  16. Click Next.
  17. In the Ready to Install the Program window, review the parameters that you set up. If everything is ready for the installation, click Next, or if you want to change a parameter, click Back.
  18. In the Installation setup window, select the primary and secondary languages, and click OK. This defines the language that is used to build the database and the languages that are used to run EntraPass, and click OK.
  19. During the installation process, you are prompted to install the Intellex API. If you require the Intellex API, click Yes, and follow the instructions.
  20. You can select to install the applications as Windows services. Applications that run as Windows services automatically restart after a system shut down even if it is accidental.
  21. You can select to restart your computer at this time or do it later.
  22. Remove the USB flash drive or the CD-ROM.
  23. Click Finish to complete the installation.
    Note: You must restart the computer after the installation.