Configuring an account

  1. On the EntraPass workstation, click the Accounts tab, and click Account.
    Note: If you migrated your account, the creation date is not visible. To view the creation date, click Save.
  2. From the Service Type list, select the appropriate service type.
  3. From the State list, select the appropriate state.
    Note: When you select Deactivated, the deactivated date is visible but you are unable to use EntraPass Web to log on, and the Operation tab in EntraPass workstation is not available. When you update the system, the selected state determines the migration state. For example, a deactivated account migrates to the deactivated state, and an active account migrates to the active state. The pending state provides a neutral state before deciding whether the account is Active or Deactivated. When you log on or switch accounts and the state is pending, a pop-up window reminds you of the pending state and offers the option to set it to active. To change the account state to active, click Yes. Pending accounts display in reports but you cannot create a new operator.