go Pass tab

There are five free go Pass licenses included with EntraPass. The free licenses are in addition to any purchased licenses.

Use go Pass with a smartphone or an Apple watch to lock or unlock a door from a remote location. For a higher level of security, use an ioSmart reader with the door. ioSmart readers use BLE technology. Select an option from the Proximity Restriction list to cater for a range of security levels.

  1. To display a cardholder’s encrypted personal profile on notification e-mails, select the Display viable notification information check box. Cardholders use their personal profile details or a link on the e-mail to gain access to the go Pass application.
  2. To resend all go Pass notification e-mails to all valid cardholders, click the Resend go Pass notification for all valid card holders button.
  3. To control how and when SmartLink responds to invalid go Pass commands, define all three settings in the Security area:
    • To set how many invalid requests occur before SmartLink responds, enter a number in the Notification debounce on wrong request field.
    • To set the time to pass before SmartLink responds, enter a number in the Debounce delay (ss) field.
    • To prevent SmartLink responding to any go Pass requests for a certain amount of time, enter a number in the Disable Go Pass when notification (m:ss) field.

    For example, # of invalid requests within # seconds = # seconds before SmartLink responds to go Pass requests + “Too many goPass failed request” event displays.

  4. In the Direct BLE section, you can use the ioSmart credential features to add extra security or allow users to access doors when they are offline by configuring the Key Cycle and Key Lifespan fields:
    Important: The Use Key Cycle check box is selected by default to enable both the Key Cycle and Key Lifespan configurations. These features provide optimal security. Do not disable them unless required.
    1. Key Cycle is an hourly interval of time for which a new key for Bluetooth Low Energy (BLE) authentication is generated. For example, if you enter 4, then a new key is generated every four hours. You can enter a Key Cycle value between 1 and 72 hours. A low Key Cycle number results in a higher level of security because a new key generates more often.
      Note: If you make a change to the Key Cycle timing, then the KT-NCC and Global Gateway reload.
    2. Key Lifespan is how long a BLE key is valid. For example, if you enter 8, then the key is valid for eight hours. The minimum value for Key Lifespan is the same as the Key Cycle value, and the maximum value is twice the Key Cycle value, up to 120 hours. For example, if the Key Cycle is 20 hours, then you can enter a Key Lifespan value between 20 and 40 hours. Enter a high Key Lifespan number for users with inconsitent internet access, such as in remote areas, to allow the user to access a door while offline for up to five days (120 hours).
      Note: For optimal security results, use a short Key Cycle and Key Lifespan. The Key Cycle default value is 12 and the Key Lifespan default value is 24.
      • To edit the Key Cycle and Key Lifespan values at an account level, click Account>Options and the go Pass settings appear.
      • To edit the Key Cycle and Key Lifespan values at a user level, click Card>Card number and the go Pass settings appear.
      Note: To use the ioSmart Mobile Credential feature, you must have the following specifications:
      • go Pass version 2.20 or later
      • ioSmart firmware version 1.09 or later
      • KT-1 version 3.07 or later
      • KT-400 version 3.01 or later
  5. Select one of the following options from the Proximity Restriction list:
    • None there is no restriction, the go Pass cardholder can lock, and unlock doors remotely, and at the door. EntraPass ignores BLE technology.
    • Strict (ioSmart BLE only) - if the go Pass cardholder presents go Pass at an ioSmart reader, the go Pass cardholder has to be within range of the door.
    • Hybrid (BLE when available) - use for go Pass cardholders who have access to ioSmart readers and non-ioSmart readers. If the go Pass cardholder is at an ioSmart door, the cardholder has to be within range, if it is a non-ioSmart door the cardholder can control the door remotely
    Note: If you fail to select the BLE checkbox in the reader template that the controller uses, the Proximity Restriction selection is redundant.