Defining the video server communication settings

  1. On the EntraPass workstation, click the Video tab, and click Video server.
  2. From the Video server list, select the server that you want to configure, or to add a new server, click the New icon on the toolbar.
  3. In the English field, enter a descriptive name for the server. Enter a name in the other language field if the application runs in two languages.
  4. On the General tab, from the Video Server type list, select the digital video recorder (DVR) type for the video server you are configuring.
    Note: EntraPass supports the following integrations:
    Table 1. American Dynamics models
    Name Model Maximum number
    Intellex DVMS8000 8 cameras
    Intellex DVMS1600 16 cameras
    Intellex IP 16 network video streams
    Intellex Ultra 16 channels
    Intellex LT-4 4 channels
    Intellex LT-8 8 channels
    Intellex LT-16 16 channels
    AD-TVR-04 ADTVR04050 4 video channels
    AD-TVR-04 ADTVR04100 4 video channels
    AD-TVR-08 ADTVR08100 8 video channels
    AD-TVR-08 ADTVR08200 8 video channels
    AD-TVR-16 ADTVR16050 16 video channels
    AD-TVR-16 ADTVR16100 16 video channels
    AD-TVR-16 ADTVR16200 16 video channels
    AD-TVR-16 ADTVR16400 16 video channels
    AD-TVR-VS 4 video inputs
    AD-HDVR-16 16 cameras
    AD-HDVR-32 32 cameras
    AD-NVR 128 IP cameras
    AD-VideoEdge Hybrid-16 16 cameras
    AD-VideoEdge Hybrid-32 32 cameras
    AD-VideoEdge Hybrid-64 64 cameras
    Table 2. Exacq models
    Name Maximum number of IP cameras
    Exacq-8 8
    Exacq-16 16
    Exacq-32 32
    Exacq-48 48
    Exacq-64 64
    Exacq-256 256
  5. To register the video server as online in EntraPass, select the Online check box.
    • If the server is offline for long periods, for example for maintenance, clear the Online check box. If you do not clear the check box, EntraPass continues to poll the video server and this may cause the system to hang.
  6. In the IP address field, enter the static IP address of the video server. Ensure that the video server is set to a static IP address. For more information about the video server IP address, contact your network administrator.
  7. In the Domain name field, enter the video server domain address.
  8. In the Web service port field, enter a port number for Video (Intellex only), Communication (Intellex, HDVR and TVR II) , and Event (Intellex only). Ensure that the port number matches the port used by the DVR.
    Note: The video application uses transmission control protocol (TCP) port to communicate with EntraPass. Options displayed in the TCP port section depend on the device you are configuring. For details about ports and their settings, contact your network administrator or refer to the documentation provided with your DVR.
  9. The Secure Connection (HTTPS) check box is selected by default for the primary and alternative IP addresses.
    • If the server cannot support HTTPS protocol, clear the Secure Connection (HTTPS) check box. A warning message appears: Using a non-HTTPS protocol will make your system less secure. Are you sure?. Click Yes to change the protocol to HTTP.
    Note: To use HTTPS protocol, you require an SSL certificate. For more information, see 2 in the Security hardening guide.
  10. On the Server Parameters tab, select the Bypass Ping for identification (Intellex only) check box if you want to conserve bandwidth usage. If you do not select this option, the workstation continually polls for server identification.
  11. If you want users to enter their credentials to access the video server, select the Specify video server login (Intellex only) check box. If this option is selected, the Login tab appears in the Video Server window.
  12. To cancel all the messages coming from Intellex, select the Bypass DVR Messages check box.
  13. In the Video server parameters area, complete the following steps:
    • In the Number of cameras field, enter the number of cameras that are connected to the video server or click Import camera details. If you click the button, EntraPass connects to the video server to retrieve the number of cameras and the default names for the cameras.
    • Specify the Polling frequency (mm:ss). The polling frequency refers to the delay between two polls from the Kantech server to the video server. This operation is processed by the Kantech video server interface.
    • Specify the Polls before Communication failure. This refers to the number of unsuccessful polls before the video server is declared as offline. For example, if you enter 4 in this field, EntraPass attempts to connect to the video server four times before the video server is declared as offline.
    • Click the up and down arrows to specify the Time zone adjustment if the EntraPass server and the DVR server are not in the same time zone. The time zone adjustment refers to the time zone difference between the DVR server and the EntraPass server. Adjusting the time zone enables workstations to retrieve events generated by the DVR server at the EntraPass server’s time.
    • Select the Time for clock synchronization (Intellex only) check box. The time synchronization refers to the time of the day when the video server synchronizes with the Kantech server for date and time. This operation is processed by the Kantech video server interface.
      Note: The EntraPass server is the reference time source. The video server processes the time according to the EntraPass server’s time. For example, if the EntraPass server’s time is 3:00 and the video server's time is 2:00, the timezone adjustment data is -1 so that the video server can display the correct information about an event that occurred at a specific time.