Creating or editing a field technician

A field technician is an operator that has access to the system only during an appointment. When the appointment is complete, the operator's access is disabled automatically.

• To create a field technician, complete the steps in Creating or editing an operator. Select the Field Technician check box to save the new operator as a technician.
• To view previous technician appointments click the System tab, and click Operator. Select the technician operator from the list. The Technician log tab displays all previous appointments for the selected technician.
• To schedule a technician appointment, see How to schedule a technician appointment.