Adding new tenants to the list

  1. Click the General tab.
  2. Click the Add ( + )button. You can use the Legend button to display the actual status of each tenant.
  3. Configure the tenant parameters:
    • Tenant name: Enter the tenant’s name (20 characters maximum). The default value is New tenant.
    • Tenant ID: Enter the tenant’s ID. The tenant’s ID is an identification code of 1 to 5 numbers that a visitor can use to call a tenant. The number of digits available for an ID is configured when the list is created. The default value is 0000.
    • First phone number: Enter the first phone number. The first phone number is used when a visitor select the tenant from the KTES directory. If no phone number is entered, the tenant cannot be called by the KTES system and is not displayed in the KTES directory either (15 digits maximum). The default value is empty.
    • Second phone number: Enter a second phone number. The second phone number is used by the KTES to contact the tenant when there is no answer to the first number (15 digits maximum). The default value is empty.
    • PIN: A Personal Identification Number (PIN) is 4 to 6 numbers configured for each tenant. The number of digits available for a PIN is configured when the list is created. The default value is 0000.
    • Access schedule: Enter the access schedule. For security reasons, an access schedule is configured to link a schedule with the tenant access rights. A tenant can access the building according to specific times, days and holidays defined in the system. The default value is always valid. For more information about defining schedules, see Schedules Definition.
    • Tenant admin level: Select the administration level for the tenant (installer, owner, maintenance or tenant). The default value is Tenant.
    • Tenant language: Select the default language used by the KTES for the tenant (System, English, French, Spanish, Custom). The default value is Default. For more information about the system language, see Kantech Telephone Entry System (KTES) Configuration.
    • Disabled Tenant: A disabled tenant status allows the activation of a relay and/or the generation of an alarm. The default value is deselected (enabled).
    • Trace: The trace option allows the activation of a relay and/or the generation of a traceability event. The default value is deselected (not traced).
    • Hide tenant: This option is used if you want the current tenant’s name to be displayed or hidden. The default value is deselected (displayed).
    • Extended door access delay: The extended delays correspond to the additional time lapse a door should stay unlocked and can be kept opened. The default value is deselected (no extended delay).
    • Extended ring: The system can allow an extended number of rings to give more time for the tenant to answer. The default value is deselected (no extended ring).
  4. Click the Advanced options tab.
  5. Set the Tenant validation date:
    • Start date: The start date is the date from which the tenant can access the system. Enter the date in the field (mm/dd/yyyy) or click the Calendar button to select a date. The default value is empty.
    • Use end date: The end date is the date at which the tenant cannot access the system anymore and its status is no longer valid. Select the checkbox to enable the end date. The default value is deselected (no end date used). Enter the date in the field (mm/dd/yyyy) or click the Calendar button to select a date. The default value is empty.
  6. Set the Do not disturb option. This functionality is used to place the tenant in a do not disturb (DnD) status if the selected schedule is active. Select the Hide tenant check box if you want the tenant to remain hidden from the list or for search option while in the DnD status.
  7. The Call second phone number option enables the use of a second phone number immediately (bypassing the first number) when the schedule is active. If you want to use the second phone number only when the selected schedule is active, select the Call second phone number only on schedule check box.
  8. Set the Wiegand interface for access granted:
    • Tenant card number: A 64-bit number associated to each tenant. This number is used by the tenant to get access from the KTES.
    • Card holder for access granted (not available in EntraPass KTES Edition): This cardholder’s number is the first card number to be used by the tenant to get access from the KTES.