Moving an account between account managers

To move a hattrix account from one master account to another, complete the following steps:

  1. On the EntraPass workstation, click the Accounts tab, and click Account.
  2. From the Account list, select the account you want to move.
  3. Click on the move account icon to start the transfer process.
  4. From the Account Manager list, select the destination master account. If only two master accounts are available, the system automatically selects the other master account.
  5. Click Yes to confirm the move. A Request completed confirmation message displays.