Defining Alarm Controls

  1. Click the Alarms tab to define how alarms should be processed when the EntraPass workstation is connected (or not) to the server.
    Note: When the Acknowledge Priority Level checkbox is selected, the alarm acknowledgement priority level is based on the workstation. The slider is used to modulate the priority level from “Never” to “Always” be the first to acknowledge (see Alarm Management for more details).

    Alarms desktops are configured in the Desktop definition menu. For details, see Alarms Desktop.

  2. In the Alarm control section:
    • Specify the number of alarms that will be kept on server when the EntraPass workstation is off-line, that is, when it is not connected to the EntraPass Server . The EntraPass Server buffers a maximum of 100,000 alarms per EntraPass workstation (default: 500).
    • Specify the number of alarms that will be kept on workstation . There is a maximum of 100,000 alarms per EntraPass workstation. By default, it keeps 5,000 alarms.
      Note: The EntraPass workstation will always keep newer events. To view older events, you have to request a historical report. For details on requesting reports, see Requesting Reports.
  3. Specify if the server should keep newest or oldest alarms when its buffer reaches the defined maximum number:
    • Keep older alarms: The EntraPass Server will keep the oldest alarms and archive the newest alarms when the EntraPass workstation is off-line and when the Server buffer is full.
    • Keep newer alarms: The EntraPass Server keep the newest alarms and archive the oldest alarms when the EntraPass workstation is off-line and when its buffer is full. Alarms are processed on a first in - first out basis.
  4. In the Clear Alarms Desktops section, specify when alarms should be cleared:
    • On logout (on a regular logout by an operator).
    • On workstation shutdown (when the EntraPass workstation is completely shutdown).
  5. You may define the acknowledgement parameters. Checking Display alarm message box will send an acknowledgement message box even if the operator is working in another application. When this option is enabled, you have to enter the delay during which the acknowledgement message box will be suspended. At the end of the delay, an alarm message box will be displayed again requiring an acknowledgement from the operator.
  6. You can check the Disable auto display of video views option to prevent video views from being automatically displayed by this workstation. In fact, video views defined as alarms and associated with components are automatically displayed when the component goes in alarm.
  7. You may check the option Send message on acknowledge time-out to generate an “acknowledge time-out” event when the operator fails to acknowledge an event during the time-out delay specified in the Acknowledge time-out delay field. The message will be sent to the Message desktop and the Alarms desktop.
    Note: For more information on EntraPass desktops, see Alarms Desktop.