Restores

If you are restoring data, it is strongly recommended to perform a backup before you do so. If you are using a third party program to restore the data, it is recommend to restore the whole Kantech directory and sub-directories.

  1. From the Backup tab, select the appropriate restore button: Data, Archive, In/Out, Video. The system displays the Restore data window. It displays the path of the backup folder.
  2. To change the destination folder, browse the Drives list. Click OK to launch the restore process.
  3. If the hattrix option has previously been registered, EntraPass will ask for the kind of restore to apply:
    "restore_kind.png"
  4. If you click the Complete button, the system restores all the information from the selected directory.
    Note: By default, the system restores all the information originating from the following directory: C:\ProgramFiles\Kantech\Server_GE\Backup\ X_YYYY_MM_DD-h_mm_ss to C:\Program Files\Kantech\Server_GE\Data or Archive or In/Out.

    We recommend to reload the Gateway after restoring the data (Operation > Reload data).

    If a Clean Database command is executed, it will be impossible to restore the deleted account.