Defining Message Controls

  1. Click the Messages tab to define how messages should be processed when the EntraPass workstation is connected (or not) to the server .
    Note: Messages desktops are configured in the Desktop definition menu. For details, see Message List Desktop.
  2. In the Message control section:
    • Specify the number of Messages that will be kept on the server when the EntraPass workstation is off-line, that is, when it is not connected to the server. The server buffers a maximum of 10,000 messages per EntraPass workstation (default: 500).
    • Specify the number of messages that will be kept on the workstation . There is a maximum of 100,000 messages per EntraPass workstation. By default, it keeps 5,000 messages.
      Note: The EntraPass workstation will always keep newer events. To view older events, you have to request a historical report. For details on requesting reports, see Requesting Reports.
  3. Specify if the server should keep newest or oldest messages when its buffer reaches the defined maximum number:
    • Keep older messages: The Server will keep the oldest messages and archive the newest messages when the EntraPass workstation is off-line and when the Server buffer is full.
    • Keep newer messages: The Server will keep the newest messages and archive the oldest messages when the EntraPass workstation is off-line and when its buffer is full. Messages are processed on a first in - first out basis.
  4. In the Clear Message Desktops section, specify when messages should be cleared:
    • On logout (on a regular logout by an operator).
    • On workstation shutdown (when the EntraPass workstation is completely shutdown).
  5. In the Picture information section, select the field content that will be displayed below the cardholder picture. The Show cardholder information with picture drop-down list contains 10 definable fields (User information 1, User information 2, etc.).
    Note: By default, the field displays “User information #1” to “User information #10”. These labels may be customized. For more information on renaming card information labels, see Customizing Card Information Fields.
  6. In the Status button refresh delay section, specify the time interval at which the application refreshes the condition reported by the status button visible in the status bar. Refresh delays range from 0.01 to 5.00 min. in increments of 0.01 sec.
  7. Select the Dedicated event desktop option to enable the Dedicated Desktop tab. Using dedicated desktop, you can configure specific events to be displayed on specific workstations. For example a workstation which is dedicated to a specific site can be configured to only see events from that site. Operators logged onto workstations with Dedicated Event Desktop enabled will default to the workstations event filter configuration.
  8. You can define the Maximum number of records that can be retrieved from archived files and displayed on screen for the Historical Report Desktop . The maximum is 200,000.