Automatic Acknowledgement

Alarms can be automatically acknowledged without operator intervention. This option is enabled in the Operator definition menu (System > Operators > Privileges, Auto acknowledge).

Note: In order for the Manual button to display on the Alarm Desktop window, it is important to close the EntraPass session and reopen it after you have selected the Auto acknowledge option.

Only operators granted the appropriate access privilege should be using this option. If the Automatic acknowledge feature is used, the alarm message box is not displayed; therefore, it will not be possible to suspend alarms. If this option is enabled in the Operator definition menu, the Manual button is added to the Alarms desktop. This button toggles between Manual and Automatic acknowledgement.