Backups

A backup is a copy of your system database which serves as a substitute or alternative in case the computer fails. Backing up your files safeguards them against accidental loss when for example the hard disk fails or when you accidentally overwrite or delete data. If your computer system fails, you can restore a backup copy onto another computer, that has the EntraPass server installed .

The EntraPass Backup tab allows operators to perform manual backups of the system data (D), archive (A), In/Out (T) and video (V) databases. It is also used to restore backup data.

Use the following safeguarding tips:

• Back up your files regularly, at least once a week or more if many modifications were made to the database.
• We recommend that you make two backups of all your database files and keep them in different locations.
• To backup your files, use any of the following options:
  • The menu of the EntraPass backup utility.
  • The EntraPass backup scheduler to apply automatic schedules parameters.
  • Other third party software and hardware.
    Note: By default, when you backup or restore files, the EntraPass database is temporarily disabled. In the EntraPass application main window, the second colored square at the bottom left of the screen turns red when the database is unavailable. Modifications made on the workstations are not applied to the database until the database is available again.

All the system data can be found under the following path: C:\Program Files\Kantech\ Server_GE\XXXX. If you are using a third party program to perform backups, it is recommended to backup the whole Kantech directory and sub-directories. Each time a backup is done (even if it is done automatically), a new sub-folder containing the data or the self-extracting file is created. If you are using the “incremental” backup type and you want to restore information, you will have to restore all the sub-folders one-by-one (starting with the oldest).