Adding system components

After you register the Server, you can install additional system components, including EntraPass applications and other utilities such as the EntraPass Video Vault application. Before you install system components, ensure that the designated computer meets the minimum requirements.

Note: You do not need to call Kantech technical support to install the first two workstation applications and the first gateway application. These are part of the installation package.

On the EntraPass Server, click Connection, or on the EntraPass workstation, click Options, and click System Registration.

Note: The EntraPass Server has three workstation applications and one Multi-site Gateway application. One workstation application installs automatically when the Server is installed. It is used for configuration purposes. It does not appear in the lower pane because it is automatically installed and registered. Use the installation CD-ROM and the installation codes to install the two additional workstation applications. Ensure that the computer you are installing them on meets the minimum requirements. For information about the minimum requirements, see Operating system compatibility.
To print the installation codes, click Print. Use the codes when you install the workstation or gateway applications. To avoid errors, do not copy the codes onto a piece of paper.

Note: When you install an advanced option, for example an additional gateway, you can configure its sites using the Express Setup program.
In the System registration window, in the Optional or additional system components pane, select the component that you want to install, and click Click here to install component.
In the Component registration (Name of component) window, in the Option serial number field, enter the option serial number. The serial number is located on the option certificate.

Note: To register a new component, you need a registration confirmation code. You can get the code online at www.kantech.com , or you can contact your local technical support.
Log on to the Kantech website at www.kantech.com.

Note: If you do not have logon details for the Kantech website, click Register, complete the Site Registration form, and click Submit. You will receive your membership confirmation by email within 1 to 2 business days.
Click the Support tab, click Kantech Registration, and click Kantech EntraPass Software Registration.
On the EntraPass Software Registration page, in the System Serial Number field, enter the system serial number, and complete the registration steps to get the registration confirmation code.
In EntraPass, in the Component registration (Name of component) window, in the Registration confirmation code field, enter the registration confirmation code you receive, and click OK. The OK button activates only when both codes are valid.

Note: After you enter the registration confirmation code, the system generates an Installation Code in the System registration window. Blue flags identify components that have been created but that are not activated. Green flags indicate components that are activated. You need the installation code when you are ready to install the component with the EntraPass CD-ROM.

Figure: Installation codes
Repeat Steps 3 to 8 for each system component.

Note: You need to establish communication between the EntraPass Server and the computer where the new component or option is installed, if applicable. Perform this step only if you have installed the component or option on a different computer to where the EntraPass workstation application is installed.