Performing Tasks on System Messages

EntraPass enables you to perform various tasks on system events. These include:

  • Deleting messages
  • Viewing card information
  • Validating card status and card transaction
  • Modifying the desktop properties (such as display options), etc.
  • Play, edit and export video recordings
  • Play archived videos from the EntraPass Video Vault
    Note: Some tasks are related to the selected desktop. For example, if you right-click an alarm event, the shortcut menu displays tasks that are related to alarm events. For details, see Alarms Desktop.
  1. From the Message desktop, right-click an event to enable a shortcut menu.
  2. Do one of the following:
    • New message filter: This option displays the Message filter dialog to define new message filters (see Message Filters Definition for more information).
    • Edit message filter: This option displays the Message filter dialog to edit an existing message filter (see Message Filters Definition for more information).
    • Delete all: This option allows an operator to delete all the events displayed.
    • Card : This menu items offers two choices: View card transactions and Search card. Select View card transactions to display all access information related to the cardholder who has triggered the access event. The Search card shortcut allows you to browse the card database and to display information about all the card numbers associated with this specific card user name from the View card information window. From this window, operators can perform a variety of tasks including viewing and validating information contained on a card, such as the card number, cardholder name, card state (valid or invalid), card type, etc. They can also select a card and view its transactions or view and validate a card access. For details about validating card holders’ access and last transactions, see Validating Card Access.

Also, in order to reduce the quantity of data retrieved, a filter can be added to the user name or to the card information fields (1 to 10) when searching for a card. Enter a name for the filter and click the button on the left side of the field to display the contextual menu.

  • Video recording: This menu items offers three options: Play, Play/Edit/Export and Play from Vault. Selecting Play allows users to play the video event in the Playback window, offering options to snap (copy) it and save it for future use. Selecting Play/Edit/Export offers users features similar to the ones in the Video Event list. Operators can then display details about the event (camera, server, comment field) and camera information, etc. The video event can also be played and exported. Selecting Play from Vault allows operators to view a video that is already stored in the EntraPass Video Vault.
    Note: If camera buttons are not displayed, simply right-click a video event message, select properties from the shortcut menu, and check Video in the Show buttons section of the Properties.
  • View parent: Displays the parent of each component related to the selected event.
  • Edit: This feature offers you the ability to edit each component associated with the selected event. If Edit is selected, a shortcut menu displays components associated with the selected event. In this example, the connection definition modified event involves the EntraPass application, the operator who was on duty when the event was generated and the connection related to the event. It is now possible to edit any of the three components by selecting it from the shortcut menu. If the selected event is an access event and if the card that triggered the event has already been registered in the system, it will be possible to edit the card. However, if the card is associated with an Access denied - card unknown event, the card will be created and registered in the system.
  • Audit, select one of the following options:
    • Application: select this to open the Audit window to view who make changes, and when the changes occurred on the component.
    • Operator: select this to open an audit window to view the operator component tht generated the message event. For example, any change under the function system for operator, name, security level, and workspace. In the absence of an modification to the selected compoenent, the otpion is not available.
    • Card: select this to open the Audit window to view who made changes, and when the changes occurred on the card.
  • Send to back: This option only works when the window type is set to floating. It sends the active window behind the main application window. To bring back to front, right click the desktop button, then select Bring to front.
  • Help: Displays the EntraPass Online Help.
  • Properties: This menu item enables users to modify the display properties for the selected desktop.