Verifying database hierarchy

In EntraPass, the database is set up in a hierarchical way. This means that all components have a parent and can have children components. The Verify database hierarchy utility is used to rebuild the parent-child links within the database. The results of this program are limited if the damages of the database are severe.

Note: When a user tries to access a controller by selecting a gateway and a connection and when the result does not correspond to the reality, this means that the database hierarchy is probably corrupted. In this case, the Verify database hierarchy feature can be used to correct the problem. If the problem cannot be fixed, this could mean that the database is too damaged to be fixed. It will be necessary to restore the database.