Starting the EntraPass server

Use the EntraPass server for the following functions:

  • Displaying all the applications connected to the server, the system event and system error logs
  • Registering new connections including workstation applications, gateway applications, client applications such as SmartLink, Video Vault, and Report Viewer
  • Performing backups of data, archives, and in/out databases
  • Restoring data, archive, and in/out databases
  • Verifying database integrity
  • Changing the database language

  1. From the Start menu or by clicking the desktop icon, start the EntraPass server. The Server start up window displays a progress bar and information related to the server start up process. When the process is complete, the logon window displays.
  2. Click the Login/Logout button.
  3. In the EntraPass Operator logon window, enter your User name and Password. The default user name is kantech. It is not case sensitive. Create a new password. For information about creating passwords, see Password rules.
    Note: To allow an operator to log on to the server, the system administrator must click System > Security Level, and select the option Allow login on server. For more information, see Security Level Definition.

    The system stores the last five user names, allowing operators to select their user name from the list. To delete a user name from the list, select the user name and press Delete on the keyboard. By default, the Display Login List parameter is disabled. You must enable it in the EntraPass Application window.

  4. After you enter the correct logon information, the EntraPass server main window displays with the toolbars activated. Select the desired toolbar to perform an operation or to display system information.
    Note: The color of the status bar indicates the communication status: green indicates that communication is working and red indicates communication problems.
  5. Hover over the status flag to see a tooltip which describes the displayed information: the first two coloured rectangles indicate the server database open state and the database locked.
    • If the first status flag is red, this indicates that the system database is not open. This may be due to a backup or a database verification in progress. If it is purple, this indicates that the database is locked because a backup is being restored or the Mirror database is copying data.
    • If the second status flag is red, this indicates that the database is unavailable. This happens when the server is processing data or updating the database.
    • A green rectangle indicates that the database is available.