Create a new Alarm notification

  1. Click on the Alarm notification tab.
  2. Select an Alarm schedule to define when to treat a trigger as an alarm.
  3. Select the Desktop popup schedule to define when alarm notifications pop up on an operator's desktop.
  4. If you want the operator to acknowledge the alarm, select an acknowledge option from the drop-down list.
    1. No acknowledge. No acknowledge popup is displayed. The message is listed in the Alarm Messages List.
    2. Acknowledge for all connected workstations. An acknowledge popup messages is displayed on all online and logged on workstations.
    3. Acknowledge for all connected and selected workstations. An acknowledge popup messages is displayed on all online and logged on workstations selected in the Selected Workstations tab.
    4. Acknowledge first, based on operator level. EntraPass determines the highest acknowledge priority of all logged on operators. The acknowledge popup message is first sent to these operators. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
    5. Acknowledge first, based on workstation level. EntraPass determines the highest acknowledge priority of all logged on workstations. The acknowledge popup message is first sent to these workstations. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
    6. Acknowledge first, based on operator and workstation levels. EntraPass determines the highest acknowledge priority of all logged on operators and all workstations. The acknowledge popup message is first sent to the highest priority candidate. If the popup message is not acknowledged within the time defined in Time-out acknowledge delay, the popup message is sent to all online and logged on workstations.
  5. If you require the operator to add a comment on the alarm, select the Mandatory comment check box.
  6. Select the API popup schedule to define when alarm notification popups are active for third-party applications.
  7. Select the Instruction option to associate an instruction with the alarm.
  8. Select an E-mail notification schedule to send e-mails during an alarm. The e-mail recipients are defined in the E-mail notification box.
  9. Select the Allow e-mail acknowledge box to allows alarms to be acknowledged using e-mail. If this option is selected, e-mail recipients defined in the E-mail notifications box are sent a link to acknowledge the alarm. E-mail addresses must seperated by a semi-colon ";". The e-mail contains the date and time of the event, the event name, the details of the event and the instructions linked to the trigger (if defined).
    Note: Allow e-mail acknowledge requires a Web Service defined under at least one Smartlink.
  10. Select the language from the drop-down list.
  11. Click on Save and Close.