Performing a controller hard reset

A hard reset deletes the existing controller database and reload it with new information in the controller database.

Note: Reset commands should be executed with caution. Before you carry out a controller reset operation, we recommend you contact our Technical Support. For more information, see Technical Support.
  1. In the Controller dialog, select the controller or controller group.
  2. Click the Hard reset button in the toolbar. This command sends new information to the controller to update its physical components (relays, inputs, doors and outputs).