How to enable EntraPass maintenance mode

If you enable EntraPass maintenance mode, all alarm notifications are bypassed. This includes all alarm acknowledge popup messages and emails sent from an Event Trigger. This mode does not affect reports sent by email, and KAP reminder emails.

To enable maintenance mode, complete the following steps:

  1. On the EntraPass server or workstation, right-click anywhere in the main window.
  2. Click Maintenance mode.
  3. Click Yes to confirm the action.
  4. Click OK to close the confirmation box. When maintenance mode is enabled, a Maintenance mode message displays at the bottom of the window.
  5. To disable maintenance mode, right-click anywhere in the main window and click Maintenance mode.
    Note: Maintenance mode remains active until an operator disables it or until the server is restarted.