Creating or editing an operator

  1. Click the System tab, and click Operator.
    Note: The upper right-hand corner shows the last EntraPass workstation where the operator logged on and the last login date.
  2. In the Operator window, enter the operator Name. The operator name can have a maximum of 40 alphanumeric characters including spaces. The operator name displays in the desktop message lists and the reports.
  3. Optional: Enter the operator’s email.
  4. Enter the operator Login name. This descriptive name can have 6 to 20 alphanumeric characters including spaces.
    Note: On login, operators must enter their login name and password to validate their access. The login name is displayed in the events details when operator events are generated, for example, manual operation, login, and logout.
  5. In the Password field, enter a new password. For information about creating passwords, see Password rules.
  6. In the Password Confirmation field, re-enter the new password. If this password is not identical to the one entered in the password field, an error message appears.
  7. In the Language section, select the display language for this operator. If you change the display language, it is effective only when the operator logs out and logs on again. When an operator logs out and exits an application, the next operator who logs on to the application sees the startup window in the language of the last operator.
  8. In the Privileges section:
    • Select the Auto acknowledge option. If this option is selected, the Manual button is added to the Alarms desktop (see Alarms Desktop). The operator can decide to manually or automatically acknowledge events. This is an operator privilege.
    • Select the Override workstation workspace message option, if applicable. When this field is selected, the basic workstation workspace configuration is ignored and the operator receives events from all workstations and gateways.
    • Select the Privileges option if you want this operator to view hidden cameras. For camera definition: Video > Camera > Show camera option.
    • Automatic video display: this option tells the system to automatically display video clips on an alarm event for the operator who is logged on. If the Alarm desktop is configured and open, the video displays automatically. If the alarm desktop is not open, the system checks the video display settings for this workstation: Devices > Messages 2 of 2, Disable autodisplay of video views, if this option is not selected, the system checks the video view settings for this operator: Operator > Automatic video display checkbox.
      Note: The Override workstation workspace message option is a privilege granted to operators. It allows them to receive all events regardless of which workstation they are logged on to. If this option is selected and Apply operator parameters for messages and Apply operator parameters for alarms options of the Workstation definition are also selected, then the basic configuration is ignored and events are filtered according to the security level of the operator who is currently logged on to the workstation.
    • If required, select Allow login to EntraPass Web from the operator. To display this option, the EntraPass Web component must be registered with the EntraPass Server.
    • Select Filter reports using workspace to issue all requested custom and in/out reports according to the operator’s permissions as defined in their workspace.
      Note: A selected component in the workspace must have its parent component selected as well, otherwise it does not display in the report even if the Filter reports using workspace option is selected.
  9. Click the Security tab to set operator access parameters.
  10. From the Login Schedule list, select the schedule when the operator can log on to the system. You can create a specific schedule for an operator, Definition > Schedule, and then assign the schedule to the operator.
    Note: To allow an operator to log on to different EntraPass applications or to the EntraPass Server, select Allow login on application and Allow login on server (System > Security Level > Miscellaneous tab).
  11. From the Security Level list, select a security level that determines which components an operator has access to. A security level consists of menus through which an operator can perform tasks such as modify the database, create components, and view system components and events.
    Note: You can define up to 250 custom security levels. EntraPass offers three built-in security levels, Installer, Administrator and Guard. The default configuration for an installer permits access to all system components. The installer must program other security levels to limit operator access to menu commands or options.
  12. From the Workspace list, select a workspace that determines which physical components, including desktop display and card fields, the operator can access for day to day operations.
    Note: EntraPass offers one built-in installer workspace when you install EntraPass for the first time.
  13. The Active directory label in the lower left of the window is visible only when you activate the Active directory application. When you enter the Profile for an operator, it is used as a template for that category of user.
    After synchronization with Active directory, the Domain name and the Active directory server that created the operator display in the read-only fields underneath.
    Note: Before synchronization, you must manually define the operator profile.The profile must exist in EntraPass and exactly match the sub-group underneath the LDAP base distinguishing name in Active directory. Users can click the toolbar Search icon and search by profile name. This search is case sensitive.
  14. If you select the Disable synchronization check box, Single Sign On is disabled and Active directory ceases to update any data. The operator still exists in EntraPass but is not updated by the synchronization.
  15. Select the Web parameters tab to configure EntraPass Web settings for an operator.
  16. Select Send an EntraPass Welcome E-mail to send a welcome email to an operator. Select the links you want to include in the email (EntraPass Web, EntraPass Go, and EntraPass Go Install). Click Save to send the email.
  17. Optional: To change the links in the welcome email, click Devices, click Application, and, from the Application list, select your SmartLink. Click the Web service tab. Double click the EntraPass web link for welcome email field to view and edit the EntraPass web path. Double click the Mobile link for welcome email field to view and edit the path for EntraPass go, EntraPass go Install, and EntraPass go Pass. To faciliate multiple SmartLink connections, select which mobile applications you want to connect to the selected SmartLink.
  18. Click the Save icon.
    Note: The EntraPass Web component must have been registered with the EntraPass Server in order to display the option.